Recovery Support Specialist (FT)

Full Time
555 Stockton Street
Posted 3 months ago

DEPARTMENT:  Adult Residential
LOCATION:  555 Stockton Street
WORK HOURS: 40 hours non-exempt

POSITION: Recovery Support Specialist

REPORTS TO: Program Manager

Gateway is proud to be a recognized leader in addiction treatment for adults and adolescents in the Northeast Florida region. Since 1978, Gateway has been committed to providing compassionate services to those lost in the despair of addiction.


The RSS position provides non-clinical, evidenced-based support services by performing tasks designed to assist patients in wellness and recovery to promote self-advocacy. Provides assistance to the treatment team in the rehabilitation of residents at Gateway. RSS may be scheduled to work in a variety of substance abuse treatment programs that provide services to adults or adolescents in residential or outpatient settings with staff who perform assessment, intervention, prevention, individual and group therapy.


Under supervision of the Program Manager, the Recovery Support Specialist serves as an advocate and functions as a role model to patients; exhibiting competency in personal recovery and use of coping skills. The RSS responsibility is to establish rapport with patients as well as to teach, lead, and mentor patients to reach personal wellness and recovery goals, while in treatment.



  1. Serve as a member of the patient’s recovery support team.
  2. Establish and maintain an effective peer mentoring relationship with the patient.
  3. Promote social learning through shared experiences.
  4. Teach patients life skills, including personal care and social responsibility habits
  5. Assist the patient in identifying informal support systems to access and build on in order to meet the patients’ needs and wants.
  6. Recognize crises and respond appropriately.
  7. Recognize risks to the patients’ recovery and/or personal safety and respond appropriately.
  8. Apply strategies designed to enhance the patient’s motivation to change.
  9. Assist and motivate patients to navigate the array of services available to achieve and maintain recovery.
  10. Engage and assist patients to move through the stages of recovery and develop recovery capital.
  11. Maintain patients’ confidentiality according to state and federal laws.
  12. Perform all job tasks according to paraprofessional, legal, and ethical standards.
  13. Maintain documentation as required by agency, state, and federal laws.
  14. Recognize individual differences of patients by gaining knowledge about personality, culture, lifestyles, gender, sexual orientation, special needs, and other factors influencing patients’ behavior in order to provide peer support specialist services that are sensitive to the uniqueness of the individual serviced.
  15. Help implement the evening and weekend schedule of diverse therapeutic, social and rehabilitative opportunities for residents as part of the care services team.
  16. May be required to transport residents to outside meetings, medical and other appointments as needed in company owned vehicles while ensuring appropriate fuel levels are maintained in the vehicles.
  17. Remain knowledgeable of admission/discharge status, client level and privileges/restrictions, special information, treatment plan, and unusual events.
  18. Supports resident and facility monitoring in accordance with residential rules and regulations, inform supervisor of any abnormalities, including the assigned counselor.
  19. Provide head counts at all shifts and document all relevant information as appropriate.
  20. Support client activities, including but not limited to recreation, monitoring, escorting residents to AA, NA, and other relevant meetings and monitoring group activities.
  21. Must report all job related injuries to immediate supervisor, Director and HR with 24 hours of the injury.
  22. Conduct room and area inspection on a daily basis. Document and post those results.
  23. Assist in monitoring medication line and client self-medication providing peer support.
  24. Provide support during dining room meals and snack time while assisting with meals and snacks.
  25. Assist and report emergency incidents. Assist in emergency procedures.
  26. Accurately complete documentation of emergency, medical and other relevant incidents as appropriate.
  27. Perform special projects and other Agency related assignments as requested.



  1. Must pass required background investigation.
  2. Must complete all required training include 20 hours of job related training annually other training assigned.
  3. Must abide by Agency’s Code of Ethics, Agency Standards, Policy and Procedures Manuals.
  4. Must make sound decisions independently. This includes, but is not limited to, recognizing safety risks, abuse, neglect, or other emergencies and responding appropriately.
  5. Complete documentation on a daily basis, legibly, and with no more than a 3% error rating.
  6. Strict adherence to the Incident (Unusual Event) Reporting, timekeeping, and work attendance requirements.
  7. Must practice universal precautions as part of regular job duties whenever applicable.
  8. Must be able to perform assigned work independently with minimal supervision.
  9. Must not engage in behaviors that erode the cohesiveness of the program staff.
  10. Must be approved as an insurable, safe driver by Gateway insurance company.
  11. Must maintain minimum amount of 60% direct services as demonstrated through productivity reports.

Gateway Community Services is an Equal Opportunity Employer. Gateway Community Services does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.




·         High School Diploma, GED or higher.

·         Has experience in formal work and /or volunteer experience related to mental health/substance abuse

·         Certification: Preferred Certified Recovery Support Specialist or Certified Recovery Peer Specialist through the Florida Certification Board

·         Licensure: Must have a valid Florida Driver’s License. Be able to drive a company vehicle to facilitate outings and events.

·         Strong knowledge of local and international mutual-aid support

·         Trainings: SOAR, WRAP® preferred

·         The ability to pass a DCF Level II Background Screening



·         Leadership skills to facilitate groups that are evidence-based, topic-focused and also open forums.

·         Good verbal and written communication skills.

·         Understands essentials of good time management.

·         Ability to interact well with local community, referral sources and clients.

·         Safe driving record as verified by the Agency’s insurance company.

·         Ability to successfully complete agency driving test.


·         Understanding of the SAMHSA’s Working Definition of Recovery, Principles of Recovery and the Eight Dimensions of Wellness.

·         Have knowledge and understanding for cultural competencies to establish and maintain strong working relationships with culturally diverse patients, their families and caregivers as well as a wide range of community agencies and organizations.


·         Valid State of Florida driver’s license with a safe driving record.

·         Peer Specialist Certification. (If a certification is not achieved prior to be hired, you will have one year to complete and submit to HR)



Please submit resume below

Job Features

Job CategoryHealthcare

Apply Online

A valid email address is required.
A valid phone number is required.

Privacy Policy Content